Conditions of Use

1.1 In these Conditions "we" means Cotswood Door Specialists Ltd; "you" means the person, firm or company purchasing the Goods from us; "us", "you", "our" and "yours" should be interpreted accordingly; "items" means those supplies forming the subject matter of the contract between us, "Goods" means those services and/or terms forming the subject matter of the contract between us; "these Conditions" means the terms and conditions set out below.
1.2 In these Conditions the singular shall include the plural and vice versa, and use of gender shall be immaterial.
1.3 The headings of each provision in these Conditions are intended to be for convenience only and will not have an effect on interpretation.
1.4 Nothing in these Conditions shall exclude or restrict any statutory rights conferred upon you when you deal as a consumer within the meaning of the Unfair Contract Terms Act 1977.

2. Applicability of Conditions

These Conditions apply to any contract of sale of Goods and/or Services to you to the inclusion of any other terms (whether express or implied) save any accepted or notified by one of our directors in writing. Any order from you gives rise to a binding contract with us only when we have notified you in writing that the order is accepted or (if later) when we have made delivery of the Goods and/or Services to you.

3. Applicability of Conditions

3.1 Prices quoted on-line are inclusive of Value Added Tax which is charged at the rate ruling at the date of the invoice..

4. Delivery

4.1 The cost of delivery shall be stated in writing.
4.2 Any dates, times or periods of Goods quoted by us are estimates only and we shall not be liable for failure to meet any such estimates or for any costs, charges or expenses incurred as a result of any delay. You will not be entitled to refuse to accept Goods or to cancel your contract with us merely because of such failure.
4.3 Our standard delivery charge is £5.00 + VAT for any weight or number of items. This covers England, Wales, Scotland and Scottish Isles, Northern Ireland, Isle of Man, Isles of Scilly and Channel Islands. At present we do not deliver outside of the UK.
4.4 We always try to deliver your order as quickly as possible. Nearly all of our products are held in stock either by ourselves or by our UK importers. We aim for delivery to you within 2-10 days. Most deliveries are made using Royal Mail Special Delivery (On some larger orders a private courier may be employed).

5. Claims

5.1 You may cancel your order for any reason up to 7 working days from the day after you receive the goods (cooling off period). To do this please contact us first specifying the the goods you wish to cancel. If you do this we may ask you to pay the cost of safely returning the goods to us but, apart from this, the whole of your money will be returned within 30 days of cancellation.
5.2 If goods are delivered faulty or damaged please contact us within 7 working days. If we are unable to resolve the problem, we will arrange return of the goods. A full refund will be given upon receipt of the item(s) including any carriage costs. This does not affect your statutory rights as a consumer.
5.3 Notice of any claims relating to shortage of or damage to the Goods shall be made to us verbally at the time of delivery and confirmed in writing within 72 hours of delivery.
5.4 We will consider claims only if the above conditions are met and the claim is signed by you and accompanied by full particulars giving your order number and a copy of our delivery notice and invoice.
5.5 Our liability in respect of any shortage, loss or damage to the Goods shall be limited to the proportion of the price attributable to those which have been delivered, lost or damaged.

6. Payment Terms

6.1 In order to keep our prices at the lowest possible level, we do not operate customer credit accounts.
6.2(a) Supply only good payment to be cleared through our bank before delivery of goods.
6.3 Payment will not be deemed to have been made until any and all cheques, drafts and bills by which payment is to be effected has been cleared or honoured as the case may be.

7. Retention of Title

7.1 Whilst risk in items supplied to you by us shall pass on delivery, legal and beneficial ownership of the items shall remain with us until such time as we have received payment in full of all sums due to us by you and until such time you must keep such items separate from your property and clearly identified as our property.
7.2 Notwithstanding any terms of payment which we have agreed, payment for all Goods supplied to you shall become due immediately if you fail to pay for the Goods on the due date (or fail to pay any instalment in which case the whole outstanding balance shall immediately become due) or fail to pay any other sum due to us on the date or if you are declared bankrupt, or compound with your creditors, or have a receiver appointed over any of your assets or, being a company, go into voluntary (other than for purposes of bona fide solvent amalgamation or reconstruction), or compulsary liquidation, or enter into a composition with your creditors or have an administrator or an administrative receiver or receiver and manager appointed over all or part of your assets, or if you are otherwise declared insolvent or prohibited from trading, and you must immediately notify us thereof and in such circumstances:
7.2.1 you must not resell or otherwise deal with the items;
7.2.2 you must not part with possession of any items which have been delivered to you; and
7.2.3 we will have the right, without prejudice to any other remedies, to withhold delivery of any undelivered Items, to stop any items in transit, and to otherwise suspend performance of our contract with you
7.3 if payment for any Goods is overdue, whether in whole or in part, and any Items have been delivered to you, we may, without prejudice to any of our other rights, enter upon your promises to recover and/or resell the Items or such of them as we, in our absolute discretion, may designate as necessary to recover the amount of payment overdue and our reasonable costs incurred in giving effect to our rights hereunder and, for these purposes, you hereby irrevocably authorise us to enter and take all necessary and reasonable steps upon your premises.

8. Warranty

8.1 We warrant that the Items are to the best of our knowledge of merchantable quality and that any services comprising Goods will be provided with reasonable care.
8.2 You must handle, store and use the Items strictly in accordance with the recommendations for use of the manufacturers of the Items (if any).
8.3 Unless we specifically agree in writing as to any other warranty or guarantee all other conditions, guarantees, warranties or other conditions (whether express or implied by statue common law or otherwise) are excluded from our contract with you.
8.4 We shall not be under any liability in contract or in tort for any indirect or consequential loss (including without limitation economic loss, loss of profits, loss of use or loss of production) arising out of or in connection with our contract with you.
8.5 Any liability which we may have to you in respect of negligence on our part which results in death or personal injury is unrestrained by these Conditions. Any other liability which we may owe to you, whether under these Conditions in respect of any warranty or representation to you or otherwise, is limited to the invoiced price of the relevant Goods. Unless we are in breach of our obligations under these Conditions, you may cancel or suspend your contract with us only with our prior written consent following agreement between us as to any reimbursement which we may require to compensate us for such cancellation.

9. Force Majeure

We shall not be liable to you in respect of any matter which results from any Act of God, war or riot, extreme weather strikes or any events of any description which are beyond our control.

10. General and Law

10.1 These Conditions represent the entire agreement between us and supersede all earlier warranties, representations and statements (whether oral or in writing) and may only be varied or ammended by agreement in writing between us.
10.2 Our contract with you is personal to you and you will not be entitled to assign the whole or any part of the benefit and/or burden of our contract without our prior written consent.
10.3 Any notices required to be give under these Conditions must be in writing and either posted first class pre-paid to the address of the receiving part as shown on the your order or in our case on our delivery note or other documentation as appropriate or sent FAX to the appropriate facility number.
10.4 The validity construction and performance of the contract between us will be governed by English Law and we and you both submit to the exclusive jurisdiction of the English courts.